Brown Bin

The older I get, the less tolerent I get about other people - particularly bureaucrats who are not capable of doing their jobs properly.

I will admit, as will other people, that I have always been prone to the odd rant. I will also admit to having to occasional tantrum (as my kicked rucksack at Colchester station will testify after we missed the last train home). I like to think however that now I am approaching my 40's, that my temper has mellowed somewhat and that I am, for the most part, a much calmer and more collected individual than I was in the past.
Why then, do other people have this habit of trying to ruin my calm persona and piss me off on a regular basis?
In this particular case, after lovingly putting my garden waste bin in my driveway and the council missing the collection, it didn't seem at first glance to be a major problem. I e-mailed them and asked if there was anyway that they could come back and collect it?
The response was "our bin loaders say that you didn't bother putting your bin out, and therefore we will not come back to collect it."
Now, I can cope for an extra couple of weeks with having a full bin. This is not a major problem. But being basically told that I am lying by several managers in the council seriously ticks me off!
I eventually had an apology 'we are sorry that you feel our service has let you down'. Thanks for apologising about my hurt feelings - how about apologising for your staff not doing their jobs properly!!
My only solution to this is to have a rant to you, dear readers, and hope that the rapid typing and venting of anger on my laptop keyboard will make me feel better.

Do you know - I think it has actually done the trick!